Overview & Reviews

The Lexus RX 350 is a vehicle that's comfortable in its own metal. And why wouldn't it be? This midsize luxury crossover SUV has long been a consumer favorite thanks to its plush ride, spacious interior, strong reliability record and appealing high-tech features. While the RX 350 doesn't promise much in the way of driving passion, its combination of comfort and convenience is hard to top in a five-passenger luxury crossover. It also commands lofty resale values due to that sterling Lexus reputation.

Offering either front- or all-wheel drive, the RX 350 dates back to 2007, when it was introduced as a continuation of the RX 330. It has received significant upgrades in cabin technology over the years, but a generous standard features list and excellent build quality are a given with any Lexus RX 350. Unless you need the versatility of a third-row seat, this Lexus is likely to be a compelling proposition.

User Reviews:

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  DO NOT BUY till you read my Post - 2019 Lexus RX 350
  By Sam - January 17 - 10:39 pm

  We purchased a brand new Lexus RX350 from a dealership in South Jersey. A day after we bought it my wife was complaining about an annoying wind noise coming from the rear passenger windows. The noise gets worse as you reach speeds of 30 mph and higher. I test drove the vehicle and sure enough it is a very annoying sound. When we test drove the vehicle the radio was on and we were talking so we didn’t hear it. I take the vehicle to the Lexus dealership. The service manager sits in the rear while I drove the car. He denied hearing the noise and as I reached speeds of 40 mph it was so noticeable that even he couldn’t deny it. After taking the car into their shop for 2 hours, they come to me and tell me the technicians didn’t find any issues. I left there pissed off and disappointed with the dealer and the LEXUS brand. Now the car sits on the driveway and no one wants to drive it. Got my wife an AUDI Q7 and it’s quiet like the old Lexus cars used to be. Save yourself the heartache and pain as well as the disappointment and DO NOT PURCHASE a LEXUS. If you don’t believe me do yourself a favor and test drive the vehicle with the radio off and the salesman not running his pitch.

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  In reference to another review dated 1/26/2016 - 2016 Lexus RX 350
  By Minette - November 16 - 4:29 pm

  I at this moment have my new Lexus RX 350 in the shop. I have the same complaints as the review dated: 1/26/2016: My biggest disappointment comes with the engine, it is not smooth and quiet. I also think it accelerates slowly and shifts awkwardly.

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  2010 RX... Big Mistake - 2010 Lexus RX 350
  By Texas Lexus - November 14 - 6:06 am

  Previously owned "11" Lexus RXs & very satisfied! Extremely disappointed with new 2010! Lexus went downhill on this model! The wind noise is terrible! Sounds like front windows are always cracked open. Headrests & seats very uncomfortable. Wont cool. NO more arm rests! Interior lost most of wood trim. Glove compartment, visor mirrors & holder for sunglasses made of flimsy plastic. Horrible console design. Lid does not open fully & is awkward to reach inside. 12V & USB buried at bottom of console. Need a flashlight to find them! Awkward space under console. No illumination on garage door buttons or reading lights. Hit & miss in the dark. Backdoors part of fender wells & will not stay clean. Our 2010 will be in the dealership for a week having door windows replaced. They think it will help stop the loud wind noise! Weve had a great relationship with our Lexus dealer for many years. Too bad Lexus failed to deliver quality on this model.

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  Lexus Has Fallen - 2010 Lexus RX 350
  By BeachBound - August 27 - 7:00 pm

  We purchased a brand new 2010 RX 350. After a week or so we noticed the front bumper was coming off. After 3 months, the whole transmission blew on the car and had to be replaced. While replacing it, the dealer scratched up the rear bumper so badly it had to be repainted. The car is a piece of junk. After four Lexus in our family, I will NEVER touch that brand ever again!!!

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  Hope 2017 changes - 2016 Lexus RX 350
  By Mitchell - August 23 - 3:23 pm

  Controls difficult to see and use because theyre behind the gear shift. Nav screen is gaudy compared to prior year models.

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  Well built & Comfortable but awful Tech - 2015 Lexus RX 350
  By Jim Weil - February 26 - 4:09 am

  This is a well built and comfortable car. However the technology, while outstandingly marketed, is absolute crap. Voice recognition is extremely inaccurate, complex and distracting to use. It is so bad I have almost completely abandoned it. My 10 year old Garmin portable GPS has better voice recognition and routing features but their is no safe or interfering place to mount it or I would be using it. Emails and phone calls to Lexus & Toyota have been useless. Poor dealer support for tech issues (multiple dealers). Map upgrades are infrequent, extremely expensive & must be done by dealer. Keeping other technology current is also very expensive. The ability to enter in addresses from a computer was a marketing feature but so complex and buggy that it made it time consuming and frustrating for the user. Subsequently that feature has been removed leaving address entry options to be a joystick on the screen keyboard or a complex entry procedure transfer procedure from a smartphone. The screen supported interface is very user unfriendly and is only controlled via joystick. This includes entertainment selection and good air management. Live assistance (extra cost) is often problematic. Some controls are difficult to access when driving. Some others are unneeded duplicates that adds confusion. Windshield has some built-in technology and likely very expensive to replace. Options were outrageously overpriced -i.e. Heads-up display from dealer was $1,000 but high quality from 3rd party was $89. Rear camera is affected by rain. Tailgate has enough force to knock you over before stopping if it hits you. Tech that works well includes Park assist (not automatic), blind spot sensing, and adaptive cruise control. Interior lighting is poor. Car is comfortable and runs well and has a lot of unneeded frosting that boosts the pricing. Good cargo space. Gas mileage is poor. In summary I do not recommend this car due to poor technology, low gas mileage and poor customer support. Based on this experience I currently have absolutely no interest in purchasing a Lexus or Toyota product again. Lexus marketed this vehicle as including advanced technology. In reality it is anything but. In my opinion attempting to use many to the technology features while driving, makes this car unsafe to drive. In retrospect I should have invoked the California Lemon Law.

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  Drone noise, vibration, buzzing - 2016 Lexus RX 350
  By Robert - February 8 - 5:31 pm

  If anyone is sensitive to noise, vibration, buzzing feel, then look elsewhere!! I suggest anyone to test drive this car long enough to feel everything that I mentioned befores you decide buy this Lexus, I am very disappointed, frustrated that I had not done so..only trusting Lexus quality. The service department has no clue to how to address this issue, so they are only denying that there is this issue. I can only say that all this noise and vibration is driving me crazy everyday!!!

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  Unhappy in the ATL - 2017 Lexus RX 350
  By Peter Billings - May 20 - 3:22 am

  I have owned a 2002 1st generation RX300. Bought it as a CPO and loved it. Smooth, tight, solid in everyway. It had good road feel. This new 2017 4th generation is none of those things. Even though my wife bought this car for the luxury and comfort of Lexus, it only partially delivers on that. The feel of the steering feels so disengaged from the road. My 2011 Genesis had complaints about its electric steering but it is orders of magnitude better. The 12" Navigation works but it is a mess. Steep learning curve and it is difficult to manage while driving. You really need to pull over or futz with it at stop lights. But the biggest issue is the lousy buzzing feel we get through the pedal and floor board of the driver. Mostly when the engine is under load. Lexus is being very cagy about this. Sometimes there is an admission of the problem, and other times, you get an answer of "this is normal". Its either an exhaust issue, tranny issue, or engine mount issue. This is at least the consensus on clublexus.com (be sure to read the over 60 page thread on this topic before you buy this car.) I wish I had.

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  Metal Found in Filter, Heads came off - 2012 Lexus RX 350
  By hwindish - January 14 - 9:09 pm

  At 5000 miles the Head Gaskets had to be replaced gave some lame reason blaming Canada for that no extended warranty offered just sorry. Lets see dealer did oil change at 10,000 I had it done at 15,000 and the mech showed me metal in the oil; filter. Since when are you ever suppose to have metal in the filter, NEVER. The dealer says sorry but factory rep says normal, not in my life time no customer support call the factory their answer since when do you buy a car from the factory. Lexus Carlsbad shame on you don,t buy.

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  Problems, and More Problems - 2008 Lexus RX 350
  By Suffering - December 20 - 8:33 pm

  The car has 2300 miles on it and needs a transmission repair. Many rattles and other strange noises. Hyundai quality maybe better. The car is not as quite as many reviews have stated. It is actually very noisy. This car at over $40k compares to a Chevy or Buick,not a real luxury car. Overpriced, and poorly built.